Our Corporate Communications and media team assists journalists and media representatives on their media enquiries.
For general media enquiries please send us an email: email@example.com.
Media Release: City West Water customers retain lowest average residential water bills
City West Water (CWW) will retain the lowest average household water bills for a metropolitan city in Australia following the Essential Services Commission (ESC) announcement on water and sewerage pricing over the next five years.
Major traffic changes to Spencer Street
As the Spencer Street tunnel borer wraps up its 600m-long journey beneath the road, road closures will be in place for motorists heading southbound along Spencer Street between Collins and Flinders Streets.
Upper Stony Creek Transformation
Work is about to begin to transform Upper Stony Creek in Sunshine North from a concrete drain into a natural, revegetated creek with vibrant community space and walking paths.
Celebrating 10 years of 'Day at the Zoo'
City West Water in partnership with the Victorian Multicultural Commission will be celebrating 10 years of collaboration today with a wide range of government agencies to deliver the ‘Day at the Zoo’ multicultural event.
Pricing, service and support recognised in national reports
City West Water has been named as having the lowest prices in any Australian capital city for the 8th year running, continuing to deliver high quality water and sewerage services.
City West Water a trailblazer for supporting financial inclusion
City West Water has been recognised as one of 30 trailblazers in establishing a Financial Inclusion Action Plan (FIAP).
Media Statement: 3AW conversation regarding the leak on Nicholson Street
Statement to be attributed to City West Water.
City West Water providing lowest price services for customers in Melbourne’s CBD and west
City West Water has again been named as having the lowest water bills in metropolitan Melbourne, and one of the cheapest in the state, in the Essential Services Commission’s latest Annual Performance Report of all water corporations in Victoria.
Boring Machine On Interesting Journey
One of City West Water’s sewer upgrades has reached a major milestone, with a Tunnel Boring Machine (TMB) currently working its way under Spencer Street in Melbourne’s CBD.
Crossley Street's 100-year-old water main to be upgraded
City West Water is upgrading a 100-year-old water main on the popular Melbourne CBD laneway, Crossley Street.
Face lift for one of Footscray's oldest mains
Water mains constructed in 1924, 1927 and 1978 along Hopkins Street will be upgraded in a major $188,000 renewal project by City West Water.
Water mains from 1889 to be upgraded in North Melbourne
Two major North Melbourne streets will have their 128-year-old water mains upgraded this summer, ensuring continuation of a constant reliable water supply for the community.
Emergency contacts for extreme weather this weekend
During this extreme weather event, it’s important to know who to contact when issues arise.
Let Choose Tap Choose You!
Applications are now open for our Choose Tap sponsorship program, where local schools, clubs and community organisations within City West Water’s service area can apply for Choose Tap drink bottles or a Choose Tap drinking water refill station.
Major Works to Begin on Spencer Street Sewer Upgrade to Support City's Growth
As part of City West Water’s program to ensure reliable essential services to Melbourne’s CBD, major works for the Spencer Street Sewer Upgrade are set to commence on 9 November 2017.
Share your 2017 Diwali pics and WIN!
To celebrate Diwali 2017, City West Water is inviting customers to hashtag photos of their Diwali celebrations onto Facebook or Twitter with the tag #CWWDiwali for a chance to win 1 of 3, $100 VISA gift cards.
Launch of New Health and Safety Policy
To celebrate Health and Safety month, City West Water has recently published its new Health and Safety Policy and internal Annual Health and Safety Plan 2017-18 which reflects and builds upon the organisation’s aspiration to become an industry leader in safety culture.
Media Statement: 55 Swanston St restoration update
Updates on Swanston St restoration project.
Gender Diversity a Strength at City West Water
The Hon Lisa Neville MP has recognised City West Water’s achievement of reaching 45 per cent female representation across its workforce.
City West Water Recognised for Supporting Exceptional Female Leadership
City West Water’s People and Capability General Manager, Louise Meadows, has been announced as one of the top 50 women in the Victorian Public Sector.
Contract Announced for Spencer Street Sewer Upgrade
City West Water has announced the contract for construction of the Spencer Street Sewer Upgrade.
Is Your Detergent a Top Performer?
City West Water, Yarra Valley Water, South East Water and Melbourne Water have partnered with CHOICE to run a study of Australia’s top performing laundry detergents.
Your Money, Your Say – Delivering The Services Our Customers Value
The Customer Outcomes Proposal is now available online for feedback and is one of the final steps in the 2018 Price Submission engagement process.
Trees for Schools Project Planted
Footscray North Primary School is going green with 50 trees being planted as part of the Trees for Schools project.
Footscray Bulldogs Add a Touch of Green for Greening the West
The Footscray Bulldogs will add a touch of green to their red, white and blue in Round 14, in a show of support for the ‘Greening the West’ initiative.
Launch Of Innovate Reconciliation Action Plan
City West Water has launched its Innovate Reconciliation Action Plan (RAP) 2017-19 at the Koorie Heritage Trust Cultural Centre at Federation Square.
Media Update: Laverton Pipe Burst
City West Water is attending to a burst water main at the intersection of Old Geelong Road and Fitzgerald Road in Laverton North. Repair of the water main is expected to commence shortly.
Media Release: Plans for Melbourne’s Future Water Management released
Want to see what Melbourne’s water future looks like?
New Water Main For Rushall Reserve
City West Water will be replacing 250m of an aging water main across Rushall Reserve, from Holden Street to Rushall Crescent, Fitzroy.
Media Release: Report water faults in under 30 seconds
City West Water has signed up to Snap Send Solve, a free app that enables users to report issues using their smart phone or tablet.
City West Water launches mobile responsive website
City West Water has launched its new, mobile responsive website, allowing customers to easily access information and services on the move, via their smart phone or tablet.
Celebrating Cultural Diversity Week with A Day at the Zoo
Over 1,000 people from culturally and linguistically diverse backgrounds have joined City West Water for the annual Day at the Zoo event.
Media Release: City West Water sets diversity and inclusiveness in sights
Western Bulldogs AFLW player Lauren Spark helped City West Water launch its new Diversity and Inclusion Strategy today which will see the organisation develop a more diverse workplace that better reflects the community it serves.
Water Quality Issues in Taylors Lakes
As a result of works in the Taylors Lakes, Keilor and Watergardens area today customers may experience short term water quality issues.
Media Release: Keeping your water flowing for the next 100 years
Water main renewal upgrade in Essendon and Moonee Ponds completed.
Grattan Street works update
We're almost finished water main renewal works along Grattan Street.
Media Release: Recycled water issue West Wyndham
City West Water has taken action in response to three properties being incorrectly connected to recycled water through their drinking water supply in the West Wyndham area. All connections have been rectified.
Media Release: Choose Tap water - it’s healthy and good for the environment
City West Water (CWW) will be encouraging its customers to stay healthy, protect the environment and save money by drinking tap water.
Media Release: Greening the West wins national awards for leadership and innovation
Greening the West won the Government Leadership Award at the Urban Development Institute of Australia awards and the Program Innovation Award Category at the Victorian Water Awards.
Partnership to transform Upper Stony Creek
Upper Stony Creek will be rehabilitated as part of the Greening the West program which aims to improve liveability in the western suburbs.
Water Main Renewal update for Grattan Street and Flemington Road
Work is entering its final stages along Grattan Street and Flemington Road.
City West Water staff member receives scholarship for leadership program
City West Water is proud to announce staff member Elisa Hunter, Project Director of Urban Water Strategies, has received a scholarship aimed at increasing diversity in Victoria’s water workplaces.
Night works start on Waverley Street for four nights, 18 - 21 July
As part of City West Water’s Water Main renewal program, we are currently upgrading a 3.2km distribution water main along Lincoln Road, Buckley Street, Waverley Street, Orford Street and Maribyrnong Road in Moonee Ponds and Essendon.
NAIDOC Week 3-10 July 2016
City West Water is committed to supporting NAIDOC Week. We have a Reconciliation Action Plan in place and our staff are attending flag raising ceremonies throughout the week.
Be wary of fake emails
We’d like to remind our customers to be wary of scam emails.
Waverley Street Water Mains Project - Stage 3
City West Water is upgrading 3.2 kilometres of water mains along Lincoln Road, Waverley Street and Maribyrnong Road in Essendon and Moonee Ponds.
Water main renewal works along Grieve Parade, Altona
City West Water is undertaking essential water main renewal works in Grieve Parade, Altona in June and
Waverley Street Water Mains Project - Stage 2
Stage 2 - Lincoln Road Essendon, now underway.
Media Release: Increase in bursts and leaks
City West Water has experienced a 20 per cent increase in the number of bursts and leaks in its network, compared to the same time last year.
Media Release: City West Water appoints new Managing Director
David Ryan has been appointed to the position of City West Water Managing Director and will commence his new role as of 14 June 2016.
Media Release: Choose the right detergent
Next time you are shopping at your local supermarket, it might pay to stop and consider the laundry detergent you are using in your home or business.