Property owners

As property owner, your conveyancer or solicitor will alert us to the change of ownership at the property.

It is usually a good idea to give us a call a few days before the settlement to check that we have been notified.

View Selling a property for more information.

Tenants

As a tenant, before you move out of a rental property you need to let us know.

It’s best to give us at least two business days’ notice before your moving date, so we can arrange for a final water meter read and close your account. This will mean you are not charged for any water usage after you have left the property.

View Change of tenancy for more information.