Register for eBilling

You can now register to receive your City West Water bills via email. Go paper free and reduce paper clutter with the convenience of quarterly bills delivered straight to your inbox.

Please note the web form below is for residential customers only. If you have a business account with City West Water, then please register by calling us on 131 691.

Some of the things you need to know:

  • Your eBill will include a summary of your bill and a link to download a PDF of your bill in detail
  • If we are unable to deliver your eBill or it does not get through to your nominated email account, we will post you a paper bill.
  • If you have more than one property with us, you will be automatically registered to receive individual email bills for each of your properties.
  • Visit eBilling explained for more information.

Sign up now. Make sure you have a City West Water bill handy, as we will require you to enter your Account number.




If you are already registered, you can update your email. For assistance, please contact us on 131 691 between 8.30am - 5.00pm, Monday to Friday, or email us.