00:00:11.000 --> 00:00:13.741
Speaker: So you've received a higher than normal water bill.



00:00:14.360 --> 00:00:21.340
Speaker: There could be a few reasons why. Because of the hot weather. It could be because you've been watering your lawn. Or there could be a leak somewhere on your property.



00:00:25.660 --> 00:00:32.500
Speaker: When we think of leaks, we think of a dripping tap or a running toilet. We call this a detectable slow leak. Toilet running.



00:00:33.030 --> 00:00:40.000
Speaker: It means we can see when the leak is happening. But some leaks can often be difficult to detect.



00:00:40.690 --> 00:00:51.000
Speaker: I'm going to show you how to check your water meter to see if you have an undetectable slow leak. It's really easy! And it could be the cause of your higher than normal water bill.



00:00:52.780 --> 00:00:53.280
Speaker: Firstly, make sure all appliances that use water are turned off. This includes the dishwasher, evaporative cooler or your washing machine. Then turn off your taps and make sure your toilet isn't running.



00:01:09.170 --> 00:01:16.170
Speaker: Now it's time to check your water meter. Make sure you don't turn it off. Make a note of all the digits on the water meter - both the red and white numbers.



00:01:19.490 --> 00:01:31.700
Speaker: Wait for 10 - 15 minutes. It's really important you don't use water during this time. Now write down the digits on your water meter again.


00:01:31.709 --> 00:01:40.000
Speaker: If the number has increased, you are using water somewhere on your property. This could be a difficult to find leak.



00:01:40.179 --> 00:01:46.00
Speaker: Sometimes it is worth waiting longer a second time. For example, two hours or even overnight.



00:01:46.529 --> 00:01:53.000
Speaker: You will get a better idea if your water meter is still running, and just how much water you are using.



00:01:53.579 --> 00:01:54.079
Speaker: You will then need to arrange for a licensed plumber to repair your leak and complete a plumber's report.



00:02:03.119 --> 00:02:03.619
Speaker: If you have a plumber's report, we may be able to help you by reviewing your account. Just give City West Water a call!



00:02:12.170 --> 00:02:16.480
Speaker:  It's really easy to check for leaks on your water meter on your property. Not only could it save valuable drinking water, it could save you money too.