Contact Us

Please contact us using the telephone numbers, addresses or online form. For water or sewerage emergencies please call 132 642.

Phone

Faults and Emergencies 132 642
General, Account and Water Restrictions Enquiries 131 691
Interstate Customer Enquiries and Payments 03 9313 8422
Card Payments and Account Balances 131 971
International Customer Enquiries and Payments +61 3 9313 8422
Fax 03 9313 8417

Postal Address

Locked Bag 350
Sunshine, Victoria 3020.

Enquiry Form

Please note that we will respond to your enquiry within 7 business days. If your enquiry is urgent, please call our Contact Centre on 131 691.

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