On 1 July 2021, City West Water and Western Water will integrate to form a new water corporation - Greater Western Water.
This is a new era for the delivery of water services across Melbourne’s outer-western region.
Over the next 30 years, the population of Melbourne’s west is expected to double.
This rapid growth across our two neighbouring service areas has meant we have needed to look at new ways of doing things to ensure water supply security and affordable services well into the future.
Informed by a strategic review, we have worked closely with the Victorian Government to make the decision to form a new water corporation in the interests of all City West Water and Western Water customers.
It’s not a decision we’ve made lightly
We have worked together to find this best solution, which will lead to better service, more secure water availability and put downward pressure on costs for the fast-growing outer-western region.
It’s an exciting step forward to ensure we can meet the needs of everyone today living and working in the diverse and vibrant communities of our city and the west, as well as the growing demand for new infrastructure and services.
Our new name will be Greater Western Water
Though our name will change from July next year, our focus on delivering the best customer experiences and high quality, affordable services to you will remain.
We’ll support our people and customers to smoothly transition into one organisation and look forward to both carrying on our proud traditions and creating new opportunities to partner in community life.
More information and next steps
We now begin the work to bring City West Water and Western Water together. We’ll keep you up-to-date and involved in this over the coming months.
If you have questions, read on to see if we’ve answered it below or contact us – we’re here to help.
Here’s a range of questions and answers about the integration to Greater Western Water and what this means for you: