Accredited consultants and contractors

Consultants and contractors need to be accredited with us to undertake any of the following works on any of our live sewerage assets:

  • design works
  • construction works
  • maintenance works
  • surveillance works.

This applies whether the works are managed by developers or directly by us.

It is important that you have the correct accreditation before you commence any work, as we may not accept completed work by an unaccredited organisation or person.

Search for accredited consultants or contractors

Use the following lists to find accredited consultants and/or contractors who can perform works on our live sewerage assets. Even if you are already accredited, you might need to check you are accredited in the correct categories using the following lists:

 

Please note: The following lists are for properties previously serviced by City West Water only. 

How to get accreditation

To apply for accreditation ALL organisations must have the following:

  • a Registered Quality System to either ISO 9001:2015 or Civil Contractors Federation QMS (contractors only).
  • WorkCover VIC insurance for their ABN.

Accreditation (including development consultants, contractors and live sewer contractors) is managed on the ARCUS accreditation system.

To start your application contact our Accreditation Officer on (03) 9313 8646 or via email.

Accreditation FAQs

For what type of works do I need to be accredited?

ALL contractors doing one or more of the following will need to be accredited (regardless of whether the Contractor or Consultant is working for a Land or Property Developer or directly for Greater Western Water):

  • design or construction of new assets
  • design or construction for the modification or renewal of existing assets
  • live sewerage system access, maintenance or inspections.

Please note:

  • Accreditation does not cover sewerage or recycled water treatment assets or assets constructed by Tunnel Boring Machines (TBMs).
  • It is important that you have the correct accreditation before you commence any work, as we may not accept completed work by an unaccredited organisation or person.

How do I know what categories I need to be accredited in?

Descriptions of the accreditation categories are listed in:

The development conditions or tender documents and contracts for the project will specify the accreditation categories required by the consultant or contractor. If you don't know which categories are stipulated for a project, contact the Greater Western Water project manager for clarification.

How do I apply for accreditation?

Before you apply for accreditation you must ensure you have the following:

  • a Registered Quality System to either ISO 9001:2015 or Civil Contractors Federation QMS (contractors only).
  • WorkCover VIC insurance for their ABN.

To start your application contact our Accreditation Officer on (03) 9313 8646 or via email.

I'm about to submit a tender but I'm not accredited in the right categories. What can I do?

You can still submit your tender, but you must hold the relevant accreditation categories prior to any contracts being signed. Tenderers will find the tender process less time consuming if they are already accredited.

What if I change my mind which MRWA(s) I am applying for

The ARCUS online questionnaire is a live document that you can amend the Application for Accreditation at any time and that you must declare is correct at least once per year.

I have applied for accreditation previously, what do I do if I am changing business structure?

If you are retaining the same ABN, you might only be required to change the submitted organisation chart. 

If your business is changing ABN’s you will need to submit a new Application for Accreditation, so please contact an Accreditation specialist at any MRWA.

How do I find accredited confined space contractors?

In the Accredited Contractors list ( - 302.41 KB), look for contractors that have SC7, SC8, SC9 or SC10 accreditation. The degree and complexity of construction will dictate which confined space accreditation category is required and this requirement will be listed in our development or tender/ contract conditions.

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