How to read your bill

Need some help understanding your bill? Let us assist you.

Our bill has been designed to make it easy for customers to read, understand and pay.

Every bill you receive from us includes a breakdown of the individual charges that make up your total bill as well as your water usage and payment information. To understand these charges in more detail visit our Charges explained page.

An example of a common water bill breakdown is as follows:

Billing Explained Page 1Billing explained page 2


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