Apply for a concession
Discover the eligibility requirements for a concession on your water bill.
If you are a concession card holder, and not already receiving a concession on your account, you can apply for a discount on your water bill.
Discover the eligibility requirements for a concession on your water bill.
We offer a range of assistance to customers who are experiencing difficulties paying their bill. See our Set Up a Payment Plan page for more information.
Free, independent and confidential financial counseling services are offered by the following community organisations:
Visit Money Help for free financial counselling as well as tools and advice to manage your money and debt.
Visit the DHS website for more information on available support programs and concession conditions.