Billing

Discover all the payment methods we offer, including: payment plans, Direct Debit, BPAY, etc.

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MyAccount is here for residential customers! Learn more about our online portal and how to register.

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Receive your bills via email with eBilling. Learn more about what it is, how it works and how to register.

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We're here to help. Learn more about the payment support programs and grants we can offer in times of financial hardship.

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Eligible concession card holders can receive 50% off water, sewerage and usage charges. Learn more about how to apply.

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Your bill contains a lot of information, learn what each section of your bill is telling you and about the terminology we use.

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Your bill is divided into numerous different charges. Learn more about what the charges are and how they're calculated.

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Find answers to our most commonly asked questions about our bills, including: delivery, charges and paying.

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Discover how to read your water meter and understand your responsibilities as a property owner.

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Do you have a vision impairment? Learn more about alternative bill formats for customers who are blind or have low vision.

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