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eBilling
Discover how eBilling works and the benefits of having your bills delivered directly to you.
Find out morePay now
Managing your bill is easy with a variety of payment options to suit your needs.
Find out moreHow to read your bill
Need some help understanding your bill? Let us assist you. Our bill has been designed to make it easy for customers to read, understand and pay.
Find out moreCharges explained
At City West Water we are committed to providing our customers with the best quality water services at an affordable cost.
Find out moreApply for a concession
Discover the eligibility requirements for a concession on your water bill.
Find out moreSet up a payment plan
Are you having trouble paying your bill? Use a flexible payment plan.
Find out moreMy water meter
Common billing questions
Have questions about your bill? We have answers.
Find out moreAccount for vision impaired
We are committed to providing easy billing options to our vision impaired customers.
Find out moreHelp with your bill
As we all work together to slow the spread of coronavirus (COVID-19), we understand the impacts this may have on our customers.
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