You can sign up for eBilling, request an extension, update details and so much more.



Discover how eBilling works and the benefits of having your bills delivered directly to you.

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How to read your bill

Every bill you receive from us includes a breakdown of the individual charges that make up your total bill as well as your water usage and payment information. To understand these charges in more d

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Charges explained

We are committed to providing our customers with safe and reliable water and sewerage services at an affordable cost.

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Apply for a concession

Discover the eligibility requirements for a concession on your water bill.

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Payment plans

Are you having trouble paying your bill? Use a flexible payment plan.

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My water meter

Common billing questions

Have questions about your bill? We have answers.

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Help with your bill

As we all work together to slow the spread of coronavirus (COVID-19), we understand the impacts this may have on our customers.

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Payment options

Managing your bill is easy with a variety of payment options to suit your needs.

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MyAccount is here

MyAccount is here for residential customers! Get greater access and control of your account.

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