Meet our Excutive Leadership Team.
Our business is managed by an Executive Leadership Team, which consists of the Managing Director, four General Managers, Chief Financial Officer and Chief Information Officer.
The Executive Leadership Team oversees policy implementations, the day-to-day management of our people, and the delivery of services to our customers.
Maree Lang - Managing Director
Maree was appointed Managing Director in April 2020 and Acting Managing Director in November 2019. Prior to this Maree was an executive with City West Water leading the delivery of water services to over one million Melbournians across the Melbourne CBD, inner suburbs and the growing western region, as well as the delivery of major new assets vital for growth, urban renewal and government infrastructure.
She brings a passion to lead culture, safety and business transformation in order to deliver exceptional outcomes for customers and the communities we service. Maree combines her water sector experience with a diverse and commercial driven background, and her leadership was also recognized by her inclusion as IPAA Top 50 Women in Public Sector (Victoria) 2018.
Michael Wootten - Chief Financial Officer
Michael is responsible for City West Water’s financial functions including business support such as budgeting and reporting, compliance with relevant finance-related legislation, legal services and corporate governance, environment, quality systems, risk management, internal audit, and health and safety. Michael also provides oversight of capital expenditure improvement, strategic procurement, and information security.
Jennifer Rebeiro – Chief Information Officer, Information Technology
Jennifer is responsible for leading all aspects of Information Technology at City West Water. This involves ensuring the development and implementation of our digital journey and is a critical enabler of City West Water’s Business Strategy and Achievement Culture.
Louise Meadows - General Manager, People and Safety
Louise is responsible for leading all aspects of Human Resources and Organisational Development at City West Water. This involves the development and implementation of strategy and initiatives that align our people to the achievement of City West Water’s corporate and strategic objectives.
Amanda Smith - General Manager, Infrastructure and Delivery
Amanda is responsible for leading the delivery of City West Water’s new business strategy that commits City West Water to its new vision of being 'an exceptional service provider that puts customers first and benefits the community.'
Amanda is also responsible for leading all customer facing elements of our business, corporate and external communications and community relations. Amanda's Group ensures the effective capture of revenue and delivery of high quality customer service including trade waste and connections and metering services and also responsible for leading the delivery of customer programs and services designed to assist our customers and support efficient water use.
Nathan Bennett - General Manager (Acting), Customer Experience
Nathan is responsible for ensuring CWW delivers exceptional services to both residential and business customers across our major contact channels, including a multi-skilled customer contact centre, face to face engagement, digital services, credit and hardship programs.
Richard Smith – General Manager, Strategy and Planning
Richard is responsible for leading the transformation in the way City West Water develops and executes its business strategies and plans and in particular how it will deliver on its vision ‘to be an exceptional service provider that puts customers first and benefits the community’.
This role also includes delivery of plans ranging from our Corporate Plan, through to Pricing Submission and significant Asset Management Plans. In addition to this the group is responsible for maximising value obtained from our asset portfolio through the implementation of innovative solutions to customer problems. This function also includes external communications and community engagement.