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City West Water

Urban Water Strategy

We plan to deliver long-term reliable services now and in the future. This is how we’ll do it.

We’ve written an Urban Water Strategy (UWS) that guides the delivery of our water supply and sewerage services for the next 50 years. The Strategy is reviewed every five years to ensure the direction is appropriate and continually meeting our customers’ expectations.

Writing the strategy involved talking with our customers, assessing opportunities and collaborating with our water industry colleagues to determine an approach that will ensure there is enough water for:

  • Homes
  • Businesses
  • The environment
  • Green spaces that promote healthy lifestyles and cool our suburbs.

We commit to delivering reliable, efficient, safe and environmentally responsible water and wastewater services for our customers now and into the future and the UWS outlines our approach to make good on our commitment.

We invite you to learn more through these resources and be part of our continued customer engagement to have your say about our approach and our services.


An introduction to the Urban Water Strategy

View Transcript
This document highlights the common elements of urban water strategies by City West Water, South East Water and Yarra Valley Water and the Melbourne Water System Strategy by Melbourne Water and outlines how the water corporations are preparing to meet the challenges of a growing city in a changing climate.
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