Diversity and Inclusion Strategy

We want our people to be included, safe and well, and able to be themselves.

That is why we commit to creating a workplace that is inclusive and celebrates our diversity. We welcome people of all genders, ages and ethnicities and focus on fairness and opportunity for under-represented groups like:

  • the LGBTQIA+ community
  • First Nations peoples
  • people who identify as living with a disability.  

Our Diversity and Inclusion framework is strategy is built around three pillars:

  1. A diverse workforce: ensuring under-represented people are included in our workforce, reflecting the diversity of our customers and community.
  2. An inclusive and thriving culture: a connected workplace that harnesses new ways of working and incorporates the unique talents of all our people.
  3. Purposefully connected: our people feel a sense of social and community connection.

Our work spans six focus areas which include:

  • Gender Equality
  • First Nations
  • Cultural and Linguistic Diversity (CALD)
  • Accessibility
  • Lesbian, Gay, Bisexual, Transgender, Questioning+ (LGBTIQ+)
  • Life stage.

We set targets for both diversity and inclusion and report on our progress annually.


Be bold for change

View Transcript

City West Water Logo. Text on screen: This International Women's Day

Text on screen: Hashtag Be Bold For Change

Woman appears on screen. Text on Screen: Sandra Maganas, Manager Customer Operations.

The boldest thing I've ever achieved in my life would probably be work-related it

was when I was given the opportunity to lead the customer operations in which was two years ago.

Text on screen: Kate Houlden , Manager Project Delivery

Probably the boldest step I ever made in my career was when I moved from consulting into a contracting.

Text on screen: Barbara Baxter, Connections and Technical Services Coordinator.

The boldest thing I've done up done is actually went and got myself a semi licence then went and drove a truck for just under three years.

Text on screen: Elisa Hunter, IWCM Senior Strategic Planner.

I'd been working as an engineer for about five years and I quit my job for another exciting adventure. So I decided to travel over to Europe for...indefinitely

Text on screen: Emily Rahles-Rahbula, Manager Altona Salt Reduction Plant.

I was going on 21 I decided to be a ski racer.

Text on screen: Alysha Edmonds, Data Scientist

I was under a lot of pressure to go into the engineering field but for me I didn't really feel like that's where I went ahead with my career so I decided to go with the subject that I thought most passionate about at school which was mathematics.

I did have somene say look me in the eye on older and elderly gentleman with me in the eye and said tell me quite firmly they didn't take direction from a woman.

My goal was to achieve something that no other woman has ever achieved to that point in time and I ended up becoming Australia's first winter paralympic athletes.

I had no return ticket so that was pretty massive thing for me at the time I was the first in my family to do anything like that so it was quite bold.

They were quite off put by the fact that a woman would dare to even think about the job such as all those years ago let alone go out and actually do it.

The way I achieved it was by tapping into the really good people that I had around me. I had some great team leaders and I had some a lot of colleagues that were able to mentor me.

The biggest challenge I would have faced as a woman has got to be having those babies. That is genuinely, genuinely the toughest thing.

Being a single mum working full time I found was the biggest challenge for me.

Now the most challenging thing for me is balancing work with my life of a mum and as a wife.

I think for me it was going into a field where it was a bit unknown. I wasn't sure what to expect so the science industry is very male dominated.

What's helped me address most of those challenges is I've had a fabulous support group - my husband my children, great bosses, great workplaces.

I think the being able to be flexible with work and having that ability to you know sometimes leave early to get my kids or coming to be later has definitely helped and obviously able to work part time.

For me I relied a lot of my family and friends for support. There was a lot of sacrifices that I had to make while studying and my family and friends were really supportive of that.

I've got family so I've got really good parents that have been very very supportive of trying to accommodate my work demands and work as well work is being really understanding and accommodating when I needed to take time off.

The biggest things that helped me to achieve my goals is having an equal partner and the fact that his workplace has family-friendly policies.

So one piece of advice I'd give to other women is don't be afraid to ask for help or seek consult from others because you'd be surprised that you might think that you're sort of alone but you know other people might be going through the exact same things.

I'd say just keep going. Run your own race, don't compare yourself to anyone else. Don't compare yourself to you know your male colleagues don't compare yourself to the other women in your mothers group; you know just run your own race and just keep going.

Let go of the self-doubt, so believe in yourself.

Don't just think you can do it go out there and actually do it - and believe in yourself.

My advice would be just pick you're passionate about and follow through with it set yourself goals and do whatever you think you have to do to achieve those goals.

Never give up. Just never give up.

Text on screen: Be Bold for Change.

Text on screen: Read our Diversity and Inclusion Strategy to see how we're empowering our staff to Be Bold for Change.

End of transcript.

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