2018 Pricing Submission
Proposing our services and prices for the next five years.
Our price submission sets out the services, standards of service, tariff structures and retail prices we propose to put in place for the next five years, from 1 July 2018 to 30 June 2023.
We made our submission to Victoria’s independent economic regulator, the Essential Services Commission (ESC), on 29 September 2017.
The ESC will undertake their own public consultation process on our 2018 Price Submission from October 2017.
The ESC will consider public comments alongside its own regulatory review before making its final determination in mid-2018 on the standards of service and retail prices we can put in place from 1 July 2018.
Visit the ESC's website to access our 2018 Price Submission and provide feedback into the ESC’s public consultation process.
To request a printed copy of our price submission contact us.
Delivering reliable, efficient services our customers value
Over the past year we have heard from more than 2,200 customers about what they value and expect from the water and sewerage services we deliver to households, businesses and the community.
Understanding what matters most to customers and what we can do better to meet customers’ expectations has been fundamental in developing our price submission.