About us

We are one of three Victorian Government owned retail water businesses in metro Melbourne.

We provide drinking water, sewerage, trade waste and recycled water services to our community of customers throughout inner Melbourne and the western suburbs.

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Who we are

On July 1, Greater Western Water was formed by bringing together Western Water and City West Water. 

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What we do

On July 1, Greater Western Water was formed by bringing together Western Water and City West Water. 

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Customer charters

On July 1, Greater Western Water was formed by bringing together Western Water and City West Water. 

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Reports and publications

On 1 July 2021, Greater Western Water was formed by bringing together Western Water and City West Water.

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Overarching legislation

On July 1, Greater Western Water was formed by bringing together Western Water and City West Water. 

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Tenders and contract terms

On 1 July 2021, Greater Western Water was formed by bringing together Western Water and City West Water.

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Our environment

We provide both an essential service and have a key role in managing the water cycle to support community health and protect the environment.

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Major projects

Discover what large scale projects are happening around Melbourne.

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General projects

Discover what projects are happening across our service area.

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Contact us

You can contact us in the following ways:

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