We are one of three Victorian Government owned retail water businesses in metro Melbourne.
We provide drinking water, sewerage, trade waste and recycled water services to our community of customers throughout inner Melbourne and the western suburbs.
Who we are
We are one of three metropolitan Melbourne's water businesses owned by the Victorian Government.Find out more
What we do
Our core business is the delivery of clean drinking and recycled water to our customers.Find out more
Understand your rights and responsibilities and our commitment to providing safe reliable water service.Find out more
Our customers are more than just someone who pays a bill.Find out more
Reports and publications
We have a range of publications that provide useful information for all of our customers.Find out more
The way in which we manage our business is guided by several pieces of legislation and associated instruments.Find out more
Tenders and contract terms
Advice and resources for tendering to City West Water.Find out more
We provide both an essential service and have a key role in managing the water cycle to support community health and protect the environment.Find out more
Discover what large scale projects are happening around Melbourne.Find out more
To report a fault, leaks or bursts, or water quality issues, please use theFind out more