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City West Water

Showerhead exchange

Swap your old shower heads for water efficient ones – for free!

A new water efficient shower head could see you save up to 13,500 litres of water per person per year. Installing water efficient showerheads is one of the easiest ways to improve water efficiency in your home and reduce your water and energy bills and environmental impact.

Simply remove your current shower head/s using our step by step instructions below and bring them to your nearest location across 8 city council areas.

How to participate

Step 1 – Complete the showerhead exchange form.

Step 2 - Remove your old showerhead using a spanner - see the step by step instructions.

Step 3 - Take your old showerhead and completed form to one of the exchange locations.

Follow our step by step instructions to replace your showerhead:

  1. Make sure the shower taps are off! Remove existing showerhead arm (turn counterclockwise), using a spanner and cloth if needed. Do not force it - you may damage the wall.
  2. Clean the thread of supply outlet with steel wool or a stiff brush and dry the area thoroughly.
  3. Wind about six rotations of the teflon tape, provided to you at the showerhead exchange day, around the supply outlet. Keep the outermost thread clear of tape.
  4. Place flange over supply outlet.
  5. Attach showerhead to the arm. Screw new showerhead arm onto supply outlet (turn clockwise to tighten).


Dos and Don’ts of Changing Your Showerhead

  • Don’t reverse the screwing action as it will break the Teflon seal.
  • Always use a spanner and a cloth to fix the showerhead. Don’t use the actual shower arm as it may break.
  • Make sure you don’t over tighten the shower arm as you may damage the wall or plumbing fittings.
  • If you have difficulty with any of the above steps call a plumber.
  • If you have gravity fed hot water service or an older instantaneous hot water service, you may need to seek assistance from a plumber.

Note: Instructions are also supplied with the showerhead.

Swap your old shower head at one of the follow exchange locations:

  • Brimbank City Council - 9249 4000
    Brimbank Community and Civic Centre – 301 Hampshire Road, Sunshine

  • Hobsons Bay City Council – Ph: 9932 1000
    EnviroCentre (ERC) at the Altona Library 123 Queen St, Altona

  • Maribyrnong City Council – Ph: 9688 0200
    Customer Service Centre Maribyrnong City Council Offices Cnr Hyde & Napier Sts, Footscray

  • Melbourne City Council – Ph: 9658 9658
    Melbourne Town Hall Corner Swanston & Collins Sts, Melbourne

  • Moonee Valley City Council – Ph: 9243 8888
    Niddrie Library 483 Keilor Rd, Niddrie

  • Melton City Council – Ph: 9747 7200
    Caroline Springs Library and Civic Centre 193-201 Caroline Springs Blvd (Corner of Lake St), Caroline Springs

  • Wyndham City Council – Ph: 8734 8949
    Wyndham Vale Library 86 Manor Lakes Boulevard Wyndham Vale

  • Yarra City Council – Ph: 9205 5555
    Richmond Town Hall 333 Bridge Rd, Richmond
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