When working with our assets, you must be accredited in the correct categories (design, engineering or construction). Visit accredited consultants and contractors page for more information.
Visit alternative water information for plumbers page if you are working on recycled water and alternative water connections.
Our water metering and servicing guidelines provide consistency across the three Metropolitan Melbourne Water Businesses.
Prior to commencing any plumbing work, lodge a plumbing application together with the applicable application fee indicated on the application form. The form will also indicate the minimum timeframes we require to assess your application.
The type of application form required and the application fee payable is determined by the type of development being proposed.
Use this form to apply for the supply of potable and recycled check meters
Use this form to apply for pressure and flow information prior to major development.
Use this form if you are building or retaining a structure within 1.0 metre of a City West Water asset or build over an asset or easement
Use this form to provide details of all requirements necessary to provide water, recycled water (where applicable) and sewerage facilities for a development.
Use this form if you have purchased/sold a vechicle for water collection and you need to update your permit details.
Use this form to apply for permission to access water from a hydrant where normal access to the water supply system may not otherwise be available.
Non-works development application
Use this form to apply for plumbing works for drinking and recycled water, and sewerage, of 2 to 10 lots.
Use this form to apply for plumbing works relating to drinking water, sewerage and recycled water services for residential developments greater than 10 lots. You can also use this form for ALL non-residential developments.
Sewer details & asset information (casual customers)
Use this form to carry out all plumbing work for sewerage, drinking water and recycled water in a development.
Use this form for urgent work in connection with clearance of stoppages, replacement of existing drain fixtures and repairs to drains and fixtures.