Welcome to our new-look website!

Improving your online experience with City West Water...

Whatever your reason for interacting with City West Water, it will now be easier for you to access the information that you need online. We’ve worked hard to ensure that our new website is accessible and creates a more user-friendly online experience for everyone.

Make yourself at home and take a look around. You’ll find lots of useful information, from ways we can help you save water in your home or business, to information about your City West Water account including fees and charges. Our website is jam-packed with the latest on plumbing and developing in our area and information on our services and role in Melbourne’s west.

You can still pay your bill online using our quick and easy credit card payment service or apply for an Information Statement by following the Online Services link on the top right.

Visit us again soon for updates and to find out more about the latest water news and events that we are hosting or supporting in our service area.