Phone
| Faults and Emergencies | Freecall 1800 132 642 or 13WATER (1392837) |
| General, Account and Water Restrictions Enquiries | 131 691 |
| Interstate Customer Enquiries and Payments | 131 691 |
| Card Payments & Account balances | 131 971 |
| International Customer Enquiries and Payments | 61 3 9313 8422 |
| Fax | 03 9313 8417 |
Email enquiries@citywestwater.com.au
Faults and Emergencies reportafault@citywestwater.com.au
Counter Service Hours 9:00 am to 5:00 pm Monday to Friday (AEST)
Post
City West Water Limited,
Locked Bag 350, Sunshine VIC 3020.
DX 30311 Sunshine.
Visit
247 - 251 St Albans Road
Sunshine Victoria 3020 Australia
Freedom of Information (FOI)
foi@citywestwater.com.au (if you want to make an FOI enquiry or request)