Trade Waste

Trade waste is wastewater generated by commercial, trade, experimental or industrial processes that is discharged to City West Water's sewerage system. It may contain chemicals, fats or detergents and typically results from washing, cleaning or rinsing processes.

City West Water's trade waste management program is aimed at working with our industrial and commercial customers and the community to achieve our vision to be a truly sustainable water business. In order to achieve this vision and manage trade waste effectively, we manage risk to:

• protect health and safety of sewer workers 
• protect integrity of sewerage system assets
• protect sewage treatment plant processes
• protect the environment, particularly the receiving environment
• facilitate and provide opportunities for re-use of effluent and biosolids.

 The discharge of trade waste to City West Water's sewers is only permitted with City West Water's consent.

 

Trade Waste Advice and Support

City West Water provides advice and support for customers with regard to waste minimisation, cleaner production and the resolution of trade waste treatment or compliance problems. Please contact us on 13 16 91 for further information.

For a trade waste emergency, please contact City West Water’s 24-hour service faults number on 13 26 42.