City West Water is a water-cycle business 100% owned by the Victorian Government. We play a role in implementation of Government policy.
We are proud to contribute to the environmental, economic and social well-being and growth of Victoria through the operation of a commercial organisation and the distribution of dividends to the Government.
Vision - A truly sustainable water business.
Mission - Guarantee affordable and safe water for today and tomorrow.
Values - Integrity, Leadership, Innovation, Respect.
Environment
Significantly more with significantly less
- Manage supply and demand to minimise extraction of water from the environment
- Maximise sustainable reuse of water
- Protect the environment, and minimise the impact of our services on the environment
- Towards zero waste
Economic
Efficiency and growth
- Financial strength to deliver sustainability
- Services enhance new business and growth in the community
- Maximise triple bottom line return to shareholder
- Prudent and efficient
Social
Customer - right product, right price, right way
- Services matched to customer needs
- Conservers, not consumers
- Clean producers, not polluters
People - for today and tomorrow
- Right people - right jobs - right outcomes
- Absolute safety
Community - leading and including
- Community leader and advocate in water cycle management
- Partnering for sustainable outcomes






