Significantly more with significantly less

• Manage supply and demand to minimise extraction of water from the environment
• Maximise sustainable reuse of water
• Protect the environment, and minimise the impact of our services on the environment
• Towards zero waste

Efficiency and growth

• Financial strength to deliver sustainability
• Services enhance new business and growth in the community
• Maximise triple-bottom-line return to shareholder
• Prudent and efficient
  

Customer – right product, right price, right way

• Services matched to customer needs
• Conservers, not consumers
• Clean producers, not polluters
  

People – for today and tomorrow

• Right people – right jobs – right outcomes
• Absolute safety
  

Community – leading and including

• Community leader and advocate in water cycle management
• Partnering for sustainable outcomes